Welcome to Tess Mann Atelier. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share your information when you visit our website or make a purchase.
1. Information We Collect To provide you with our handcrafted Made-to-Order and Ready-to-Wear garments, we collect the following types of information:
Personal Identification Information: Name, email address, phone number, and shipping/billing addresses.
Production Data: Because our gowns are Made-to-Order, we collect specific body measurements provided by you. This data is essential for selecting the standard size that aligns with your dimensions.
Payment Information: We collect payment details through secure, third-party processors. We do not store your full credit card numbers on our local servers.
Device Information: We automatically collect certain information about your device, including your IP address, time zone, and cookies installed on your device to help us improve site functionality.
2. How We Use Your Information
We use the information we collect to:Process and fulfill your orders, including the management of Lock-In Dates and production schedules.Communicate with you regarding your order status, measurements, or customer service inquiries.Screen orders for potential risk or fraud.Calculate international taxes, duties, and shipping costs as outlined in our Terms of Sale.Provide you with information or advertising relating to our products (if you have opted-in to receive marketing).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our business:Service Providers: We share information with shipping carriers (to deliver your gown) and payment processors (to facilitate transactions).Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, or to protect our rights (including intellectual property enforcement).
4. Data Retention
When you place an order through Tess Mann Atelier, we will maintain your Order Information and measurements for our records to ensure we can assist with future inquiries, manufacturing faults review (within the 7-day window), or legal disputes, unless and until you ask us to delete this information.
5. International Data Transfer
As Tess Mann Atelier serves international clients, please note that your information may be transferred to, and processed in, the United States. By using our site, you consent to this transfer.
6. Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
7. Your Rights
Depending on your location (e.g., California or the EU), you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at the email below.
8. Changes to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, or if you have questions regarding your data, please contact us at:
